Category / Product Development / Software Development
Took an idea or a raw concept or a problem and defined it – the first step.
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Procedures and Training Portal
for Office Depot I was creating a new set of SOPs (Standard Operating Procedures) for Office Depot to align with their new Retek software. All teams needed access to the new SOPs, training guides for the software, and the reference guides for the software. The lead trainer had created an online (+PDF) solution to house… -
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Remainders Workflow
for Office Depot Managing the remainders process in a retail environment is essential for inventory management. Markdowns are scheduled and executed in each store. Corresponding order and accounting activities must occur. The incoming VP of Inventory Management had been asked to work on eliminating remainders write offs. His team had been using the same sets… -
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Testing Portal and Help System
for Informix The database engineering testing teams required access to testing tools as well as test results. A basic web page had been developed and was functional. But it was awkward to manage and navigate. The Platform Director wanted an updated look with an easy-to-navigate interface. I created a new portal with a clear, streamlined… -
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Network Operations Center (NOC) Portal
for Sprint The engineers and support staff working in the NOC needed instant access to multiple testing tools, monitoring tools, and all the related documentation. Multiple systems were in use, configurations were complicated, and there were SLAs (Service Level Agreements) to be considered. The portal consolidated access to the documentation, testing tools, monitoring systems, and…
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